Google Ads vs Facebook Ads A UK SME Guide

So, you’re weighing up Google Ads vs Facebook Ads? For any UK business, the choice often boils down to a pretty simple idea. You use Google Ads to capture existing demand – getting in front of people who are already looking for what you sell. On the other hand, you use Facebook Ads to create new demand, building your brand with audiences who might not even know you exist yet.
Choosing Your Advertising Platform: A Quick Guide
For small and medium-sized businesses across the UK, picking the right ad platform is a make-or-break strategic decision. There’s no single “best” option here; it all comes down to what you want to achieve and who you’re trying to talk to. At its core, the whole Google Ads vs Facebook Ads debate is about two completely different customer mindsets: active search intent versus passive social discovery.
Get your head around that difference, and you’re already halfway to spending your budget wisely. It means you can immediately tie your ad spend to a specific goal, whether that’s getting sales in the door right now, pulling in qualified leads, or building a loyal community for the long haul.
Key Differences at a Glance
A quick side-by-side shows you where each platform really shines. Google is fantastic at connecting you with customers the very moment they need you, while Facebook is the master of creating that need in the first place.
Feature | Google Ads | Facebook Ads |
---|---|---|
Primary Goal | Capture Active Demand | Generate New Demand |
User Mindset | Problem-Solving, High Intent | Browsing, Social Discovery |
Targeting Basis | Keywords and Search History | Demographics and Interests |
Best For | Immediate Sales & Leads | Brand Awareness & Community |
For most UK SMEs, the real question isn’t about picking one over the other, but knowing when to use each one. If you’re stuck on the bigger picture of search vs social, our guide on navigating the digital ad landscape for UK businesses can give you some much-needed context.
Key Takeaway: Think of it like this: Google Ads helps you find customers. Facebook Ads helps customers find you. Getting your strategy aligned with this simple idea is the first step to running a successful campaign.
The data from the UK market backs this up completely. Google Ads almost always delivers a higher return on investment for those bottom-of-the-funnel goals because it taps directly into high-intent traffic. With conversion rates hitting as high as 3.75% for UK search ads, it easily beats your typical social ad. This is precisely why UK businesses pour most of their digital ad spend into Google when the goal is pure, conversion-focused results. To dig deeper into this, you can discover insights on choosing the right ad solution.
Google Ads vs Facebook Ads: Understanding Intent vs Discovery Marketing
To get to grips with the whole Google Ads vs Facebook Ads debate, you first need to understand the fundamental difference in how people use each platform. It isn’t just about user numbers; it’s about the customer’s mindset the moment they see your ad. This is the single most important distinction, and it splits the two platforms into two entirely different marketing philosophies: capturing active intent versus creating passive discovery.
Google Ads is the undisputed king of ‘pull’ marketing. It’s built on a simple premise: give people answers when they’re actively looking for them. Users on Google have high intent. They’ve gone to the search bar with a problem to solve or a question to ask, and their keywords reveal they’re ready to take action.
This is precisely what makes Google Ads so powerful for any business that solves an immediate or urgent problem. You’re effectively placing your business right in the path of a customer who is already on the hunt for what you offer.
Capturing Demand with Google Ads
Think of Google as the modern-day Yellow Pages, but infinitely smarter. Your customers already know they have a problem, and they’re actively searching for the business that can fix it.
A perfect example? An emergency plumber in Manchester. When a homeowner’s pipe bursts at 2 a.m., they aren’t scrolling through their social feed. They’re grabbing their phone and frantically searching for “emergency plumber Manchester” or “24-hour plumber near me.” A savvy plumber running a targeted Google Ads campaign for those exact keywords meets the customer at their precise moment of need. A conversion here is almost a certainty because the customer is pulling the solution towards them.
Creating Demand with Facebook Ads
Facebook Ads, on the other hand, is a master of ‘push’ marketing. This is all about discovery—introducing your brand and products to people who aren’t looking for you. Instead of waiting for someone to search, you proactively “push” your message in front of a carefully curated audience based on their demographics, interests, and online behaviour.
Facebook’s real power is in its incredibly granular targeting. You can build a custom audience of people who are almost guaranteed to be interested in your offer, even if they’ve never heard of your brand before today.
This makes it the perfect playground for businesses with strong visual appeal or those launching something new and exciting. Imagine a new sustainable fashion brand in Bristol. They can use Facebook and Instagram Ads to target users in the South West who’ve shown an interest in ethical fashion, sustainable living, and boutique clothing. Their ads, filled with beautiful shots of their collection, pop up in the user’s feed, creating a desire that simply wasn’t there a moment before. You’re pushing your brand into their world.
Google Ads is about fulfilling an existing need, making it a tool for immediate problem-solving. Facebook Ads is about creating a new desire, making it a platform for long-term brand building and audience cultivation.
Ultimately, your choice boils down to a simple question: are your customers more likely to search for a solution you provide, or discover a product they never knew they wanted? This core difference between intent and discovery is the most important factor when deciding where to put your marketing budget.
Google Ads vs Facebook Ads: A Deep Dive on Audience Targeting Capabilities
Deciding between Google Ads and Facebook Ads usually boils down to one crucial question: who are you trying to reach, and where can you find them? The way each platform targets users is fundamentally different, reflecting their core purpose. Google captures intent, while Facebook creates discovery. Nailing this difference is the key to spending your budget wisely.
Google Ads is brilliant at targeting people based on what they are actively looking for. Its real power is in keyword targeting, which lets a UK SME show up at the exact moment a potential customer expresses a need. Think of it as setting up your shop right where your customers are already queueing.
Facebook, on the other hand, knows an incredible amount about who its users are. Instead of keywords, you target people based on a rich mix of demographics, life events, interests, and online behaviours. It’s less about what they’re searching for right now, and more about who they are and what they love.
Google Ads: Targeting Your Active Searcher
The main weapon in Google’s arsenal is keyword targeting. This allows you to bid on the specific phrases people type into the search bar. For a local service business, this is gold dust.
- Match Types: You get to control how closely a user’s search needs to match your keyword. Broad match casts a wide net, while phrase match and exact match give you much more precision, ensuring you only pay for clicks from the most relevant searches.
- In-Market Audiences: Google is smart. It can identify users whose recent search and browsing history suggests they’re “in the market” to buy something specific, like “new company vans” or “office cleaning services.”
- Remarketing Lists for Search Ads (RLSAs): This is a seriously powerful feature. It lets you target your search ads to people who have already visited your website. You can even bid more for these users because you know they’re already familiar with your brand.
- Location Targeting: Absolutely vital for any UK SME. You can target users right down to a specific postcode, city, or a radius around your business, cutting out wasted ad spend on people who are too far away.
By getting to grips with these tools, you can move way beyond basic keyword bidding. To truly squeeze every drop of value from the platform, it pays to explore more advanced strategies for Google Ads PPC and get ahead of the competition.
Facebook Ads: Targeting Your Ideal Persona
While Google targets what people do, Facebook targets who people are. Platforms like Facebook let you launch incredibly effective targeted social media campaigns, giving you the power to build your perfect audience from the ground up.
You can construct a detailed customer persona using a combination of factors:
- Demographics: Target users by age, gender, location, language, relationship status, and even major life events like “recently moved” or “new parents.”
- Interests: Reach people who have shown an interest in topics related to your business, whether that’s “sustainable fashion” or “heavy metal music.”
- Behaviours: Target users based on their online activities, such as their purchase history, the type of phone they use, or their travel habits.
The Key Differentiator: Google Ads finds customers based on what they do (search). Facebook Ads finds customers based on who they are (their profile). This is the absolute core strategic difference in the Google Ads vs Facebook Ads targeting debate.
Now, let’s look at the different ways you can find your audience on each platform.
Targeting Capabilities: Google Ads vs Facebook Ads
Targeting Feature | Google Ads | Facebook Ads | Best Use Case for UK SMEs |
---|---|---|---|
Primary Method | Keyword Targeting: Based on user search queries. | Profile Targeting: Based on user demographics, interests & behaviours. | Google: Capturing immediate demand (e.g., “emergency plumber Bristol”). Facebook: Building brand awareness and creating demand. |
Demographics | Basic: Age, gender, location, parental status. | Extensive: Age, gender, relationship status, education, job title, life events. | Facebook is far superior for creating a detailed customer persona for a new product or niche service. |
Interests | Affinity/In-Market: Broad interests and active purchase intent. | Detailed Interests: Specific hobbies, liked pages, and activities. | Facebook allows for hyper-specific targeting (e.g., people who like “cruelty-free makeup” and “vegan recipes”). |
Remarketing | RLSA/Display: Target past website visitors or app users. | Custom Audiences: Target past visitors, email lists, or people who engaged with your page. | Both are powerful. Google’s RLSA is great for converting warm leads. Facebook is excellent for re-engaging a social audience. |
Lookalike/Similar | Similar Audiences: Finds users who behave like your existing remarketing lists. | Lookalike Audiences: Finds users who share characteristics with your best customers (from an uploaded list). | Facebook’s Lookalikes are a game-changer for scaling your business and finding brand new, high-quality customers. |
In short, each platform gives you a powerful but very different toolkit. Google helps you fish where the fish are biting, whereas Facebook helps you find new ponds full of fish that look just like your best customers.
Arguably, Facebook’s most valuable targeting feature is Lookalike Audiences. You can upload a list of your existing customers (your email list, for example), and Facebook’s algorithm will build a brand new audience of users who share similar traits. It’s an incredibly effective way to find new customers who are highly likely to be interested in what you offer.
This chart shows how click-through rates (CTR) can vary, which is often a direct result of the platform’s targeting approach and the user’s mindset.
The much higher CTR for Google Ads makes perfect sense—it captures people with high purchase intent at that exact moment. Facebook’s lower CTR is typical for discovery-based advertising, where the main goal is often building brand awareness rather than immediate clicks.
Ultimately, the right platform comes down to your business. If you sell a service people desperately search for when they need it—like an emergency locksmith—Google’s intent-based targeting is unbeatable. But if you’re launching a new fashion brand with strong visual appeal, Facebook’s ability to build a highly specific audience persona is your greatest asset.
Analysing Ad Costs and Return on Investment
Let’s talk about the bit everyone wants to know: what’s it going to cost, and what am I getting back? When it’s Google Ads vs Facebook Ads, the conversation always comes down to budget and profitability. Both platforms run on a pay-per-click (PPC) model where an auction system sets the price, but the actual value you get for your money can be worlds apart. For any UK SME, getting your head around these differences is the key to a healthy return on investment (ROI).
The main cost metrics you’ll see are Cost Per Click (CPC) and Cost Per Mille (CPM), which is simply the cost for every 1,000 times your ad is shown. On paper, Facebook often looks like the cheaper option with a lower average CPC. This makes it incredibly efficient for top-of-funnel marketing, like building brand awareness, because you can get your message in front of a huge, well-defined audience without breaking the bank.
But here’s the thing: a lower click cost doesn’t automatically mean you’re getting a better deal.
Why a Higher Cost Can Be More Profitable (Google Ads vs Facebook Ads)
Google Ads frequently comes with a higher CPC, especially in competitive sectors like legal services or finance. It’s not unusual to see the median CPC for legal keywords on Google topping £4.00, while a similar audience on Facebook might cost you less than £1.00 per click. This price difference comes down to one simple fact: on Google, you’re bidding for high-intent searches. These are people actively looking for a solution right now.
This is exactly why Return On Ad Spend (ROAS) is the only metric that truly matters. A click from a Google search is typically far more valuable because the user has already decided they need something. So, even though you pay more for that initial click, the conversion rate and the value of the resulting sale are often much higher, leading to a much better ROAS.
A high CPC on Google can be infinitely more profitable than a cheap click on Facebook if it leads directly to a high-value customer. Don’t obsess over the cost of the click; focus on the value of the conversion it brings.
Practical Scenarios for UK SMEs
Let’s put this into a real-world context to see how this cost-versus-value dynamic really plays out for businesses on the ground.
Scenario 1: A Law Firm in London
Imagine a conveyancing solicitor in London who needs to generate a steady stream of high-quality leads. They decide to run a campaign targeting the keyword “conveyancing solicitor London.”
- Platform: Google Ads.
- Reasoning: The search term screams immediate intent. Someone typing that into Google is actively looking to hire a solicitor for a property deal, which is a high-value service.
- Cost vs. ROI: The CPC could be steep, maybe £5 – £10 or even more, because of the fierce competition. But landing just one client could bring in thousands in fees. That delivers an incredible ROI that makes the high click cost look like a bargain.
Scenario 2: A New Coffee Shop in Edinburgh
A brand-new independent coffee shop is about to open in Edinburgh. They need to create some local buzz and get people through the door during their launch week.
- Platform: Facebook Ads.
- Reasoning: Nobody is searching for a coffee shop they don’t know exists yet. The goal here is to manufacture awareness and create desire from scratch.
- Cost vs. ROI: With a very low CPC (perhaps just £0.45), they can reach thousands of people who live or work within a 2-mile radius and have shown an interest in coffee, local food, and independent businesses. The ROI isn’t measured in immediate, high-value sales but in building a local customer base and driving that all-important initial footfall. It’s the perfect, cost-effective tool for brand discovery.
Making your budget work harder is a constant battle for every business. For a much deeper look into financial performance and optimising your spend, our guide on maximising Google Ads ROI for UK brands offers practical strategies.
Ultimately, think of it this way: Google is your tool for capturing existing, high-value demand. Facebook is your tool for creating new demand, cost-effectively.
Google Ads vs Facebook Ads: Putting it all into Practice – Ad Scenarios for UK SMEs
Right, let’s get down to brass tacks. Theory is one thing, but knowing how to apply it to your own business is where the money is made. It’s time to move from the abstract and look at some real-world playbooks for UK small and medium-sized businesses. The “best” platform isn’t a one-size-fits-all answer; it’s about picking the right tool for the job.
More often than not, the smartest strategies use both platforms together, each playing to its strengths. To get a feel for how Google and Facebook Ads fit into the bigger picture, it’s worth reading a comprehensive digital marketing guide for local businesses. This context is vital for building a plan that actually works.
Let’s break down four common business types and map out which platform you should lean on, and why.
Scenario 1: The Niche E-commerce Store
Imagine you’re running an online shop from Nottingham, selling highly specialised supplies for model railway enthusiasts. Your audience is a passionate, tight-knit community, but they probably aren’t actively searching for your exact products every single day.
- Your Go-To Platform: Facebook Ads. This is where you’ll find your people. Use Facebook’s incredible interest targeting to reach users who are in model railway groups, follow related pages, or have listed it as a hobby. The visual ads, like Carousels and Videos, are perfect for showing off a detailed new engine or scenery pack. You’re creating desire and sparking those impulse buys.
- Your Supporting Act: Google Shopping. This is your secret weapon for snapping up active buyers. When an enthusiast searches for a very specific “OO gauge class 47 locomotive,” a Google Shopping ad puts your product, picture, and price right in front of them. You’re there at the exact moment they’re ready to buy.
Scenario 2: The B2B Tech Firm
Let’s say your company, based in the Cambridge tech hub, provides bespoke cybersecurity software to other businesses. It’s a long sales process, and the decision-makers are specific people – think IT managers or C-level execs who are actively looking for a solution to a serious problem.
- Your Go-To Platform: Google Ads. For B2B lead generation, this is non-negotiable. You can target high-value, problem-aware keywords like “business cybersecurity solutions UK” or “SME data breach prevention.” While pairing this with LinkedIn Ads is a classic B2B power move, in a straight Google vs. Facebook fight, Google Search wins hands down for capturing professional intent.
- Your Supporting Act: Facebook Remarketing. Don’t write Facebook off completely. While it’s not great for finding new B2B clients from a cold start, it’s brilliant for nurturing leads. Create a Custom Audience of everyone who visited your “Request a Demo” page but didn’t fill out the form. You can then pop up in their Facebook feed with case study videos or client testimonials, keeping your brand top-of-mind.
Scenario 3: The Local Restaurant
You run a bustling Italian restaurant in Glasgow city centre. Your goals are simple: get bums on seats for evenings and weekends, and shout about your mid-week lunch deal. Your audience is defined by geography and tempted by delicious-looking food and timely offers.
- Your Go-To Platform: It’s a tie, but for different jobs.
- Facebook & Instagram Ads: These are your tools for promotion. Run stunning video ads showing your chefs in action, targeted to people within a 3-mile radius who are interested in “Italian food” or “dining out.” It’s all about creating that “I have to eat there” feeling.
- Google Ads: This is for the “I’m hungry now” crowd. You absolutely have to be the top result when someone standing a few streets away searches for “Italian restaurant near me” or “best pasta in Glasgow.”
Scenario 4: The Mobile App Developer
Your London-based startup has just launched a new fitness and wellness app. It’s a crowded market, and your only goal right now is user acquisition – getting as many downloads as possible.
The most effective approach here isn’t about choosing one platform over the other but understanding their roles in a sequence. You must first create awareness and then provide an easy path to conversion.
This calls for a two-pronged attack:
- Demand Generation (Facebook & Instagram): These platforms were practically built for app install campaigns. Use punchy video ads that show off your app’s best features. You can target users based on interests like “running,” “yoga,” and even people who use competitor fitness apps.
- Intent Capture (Google Ads): Run a Universal App Campaign (UAC). This powerful campaign type will push your app across Search, Google Play, YouTube, and the Display Network, catching people who are actively searching for things like “best fitness tracking app.”
Combining Google and Facebook for a Full-Funnel Strategy
The smartest advertisers I know don’t get caught up in the “Google Ads vs Facebook Ads” debate. They don’t see them as rivals fighting for a slice of the budget. Instead, they treat them as partners in a powerful, full-funnel strategy that guides customers all the way from a fleeting thought to a final purchase.
Think of it like building a relationship. You need to make a great first impression, be there when they need you, and then seal the deal. This integrated model uses each platform for what it does best, creating a seamless journey for your customers. It’s how you turn your ad spend from a simple cost into a proper growth engine for your business.
Stage 1: Top of Funnel (Awareness) with Facebook Ads
Every customer journey starts with discovery. Right at the top of the funnel, your main job is to introduce your brand to a relevant, but completely cold, audience. These are people who have a problem you can solve, but they haven’t got a clue you even exist.
This is where Facebook Ads absolutely shines. Its incredibly detailed demographic, interest, and behavioural targeting lets you “push” your message directly in front of your ideal customer.
- Actionable Tactic: Run engaging video ads or slick carousel ads that show off your product’s value. The goal isn’t to get an immediate sale. It’s to plant a seed, pique their interest, and get your brand name lodged in their brain. For instance, a UK-based sustainable clothing brand could target users interested in ethical fashion and eco-friendly living.
Stage 2: Mid-Funnel (Consideration) with Google Ads
Once someone knows they have a need and they’ve seen your brand, they’ll often start digging deeper. They begin actively looking for solutions, comparing their options, and hunting for more information.
This is your cue to switch over to Google Ads and capture that active search intent. These people are no longer passive scrollers; they are actively “pulling” information towards them.
- Actionable Tactic: Bid on keywords related to your products and, crucially, your brand name. If someone saw your sustainable clothing ad on Facebook, they might later pop “organic cotton t-shirts UK” into Google. Your search ad needs to be right there waiting for them, reinforcing that you’re a credible, relevant choice.
Using Facebook for the initial introduction and Google for the follow-up research is a classic one-two punch. First, you create the demand. Then, you’re perfectly placed to capture it the moment it solidifies into real intent.
Stage 3: Bottom of Funnel (Conversion) with Both Platforms
The final stage is all about closing the deal. Here, you’re laser-focused on users who have shown strong buying signals—they’ve visited your website, looked at specific products, or even added items to their basket. A unified retargeting strategy across both platforms is devastatingly effective here.
This powerful combo makes sure your brand stays front and centre, no matter where they are online. You can remind cart abandoners about the products they left behind by showing them ads in their social media feeds (via Facebook) and across other websites they browse (via the Google Display Network).
For any e-commerce business, nailing these final-stage tactics is absolutely vital. We cover this in much more detail in our guide on mastering eCommerce PPC techniques. Bringing it all together like this can massively boost your conversion rates and deliver a brilliant return on your investment.
Frequently Asked Questions (Google Ads vs Facebook Ads)
When it comes to picking between Google Ads and Facebook Ads, most UK business owners find themselves asking the same questions. Here are some straightforward answers to the most common queries we hear, designed to give you some clarity and set realistic expectations for your campaigns.
What Is a Realistic Starting Budget?
There’s no magic number, but a sensible starting point for a UK SME is typically between £300 to £500 per month, per platform. This gives you enough budget to gather meaningful data without taking a significant risk right out of the gate.
On Google Ads, this could work out to around £10-£15 per day, which is enough to test a small, highly specific set of keywords for a local service. With that same daily budget on Facebook Ads, you can reach a decent number of users in a defined local area, making it perfect for testing different creative ideas and gauging audience interest. The key is consistency; dipping in and out with your spending won’t give you the reliable insights you need.
Which Platform Is Better for Service-Based Businesses?
For most UK service-based businesses, Google Ads is the clear winner for generating immediate, high-quality leads. This is especially true for services that solve an urgent problem—think emergency plumbers, legal advisors, or IT support specialists.
When someone has a burst pipe, they aren’t scrolling through Facebook hoping an ad pops up. They’re actively searching for a solution with a high intent to book or buy. Being at the top of Google for a search like “conveyancing solicitor near me” is simply invaluable. Facebook can definitely play a supporting role in building brand trust through testimonials and case studies, but Google is where you go to capture existing demand.
Which Platform Is Better for E-commerce?
That’s a more nuanced question. For e-commerce, the best approach often involves using both platforms in tandem. Facebook and Instagram are exceptional for product discovery and creating demand, particularly for visually appealing or unique items like fashion, home decor, or niche gadgets.
Key Insight: Start with Facebook Ads to build brand awareness and spark initial interest. Then, use Google Shopping ads to capture sales from users who are now actively searching for the kinds of products you sell. This creates a powerful, full-funnel strategy that turns browsers into buyers.
How Long Does It Take to See Results?
You can start seeing traffic and impressions almost immediately on both platforms once your ads are approved. Seeing a positive Return on Investment (ROI), however, takes a bit more patience.
- Google Ads: You can often see your first leads roll in within the first 1-2 weeks, provided your keywords are well-targeted and your landing page does its job.
- Facebook Ads: Building brand awareness can show results in engagement within days, but generating consistent sales often takes 4-6 weeks as you test different audiences and creatives to find what truly resonates.
Feeling confident about choosing the right platform is the first big step. The next is making it all work through smart implementation and optimisation. At PPC Geeks, our team of UK-based experts specialises in creating data-driven strategies for both Google and Facebook Ads, ensuring your budget is spent effectively to maximise traffic, leads, and sales. To see how we can help you achieve measurable growth, find out more about our services.
Author
Search Blog
Free PPC Audit
Subscribe to our Newsletter
The Voices of Our Success: Your Words, Our Pride
Don't just take our word for it. With over 100+ five-star reviews, we let our work-and our satisfied clients-speak for us.
"We have been working with PPC Geeks for around 6 months and have found Mark and the team to be very impressive. Having worked with a few companies in this and similar sectors, I rate PPC Geeks as the strongest I have come across. They have taken time to understand our business, our market and competitors and supported us to devise a strategy to generate business. I value the expertise Mark and his team provide and trust them to make the best recommendations for the long-term."
~ Just Go, Alasdair Anderson